Submit a Support Request

VIP has the tools and experts to solve your problems on site or by remote. Our local professionals can work with your staff through glitches, malfunctions and cyber attacks to minimize down time or precious data loss.

Submit an IT support request for remote assistance here.

VIP offers IT expertise in these areas and more:

  • Help Desk Support from courteous, experienced experts. And we’re local, so we can diagnose and solve your problems by remote, or in person.
  • Data Recovery and Backup ensures you can recover data from hard drives, servers, computer drives and other files. Better yet, we help you avoid losing data in the first place.
  • Disaster Planning and Recovery reduces down time and critical loss. VIP has helped businesses recover from all types of disasters, so we can help you develop a plan to avoid them.
  • Phone System Support from local technicians trained and certified in multiple voice and data platforms. We can maintain and repair your current system, or provide an affordable replacement system – in many cases, for no additional cost.
  • IT Asset Management ensures the life cycle of your hardware and software doesn’t impact your ability to do business. We’ll manage your updates and upgrades, and help you maximize your IT inventory so you can avoid unnecessary IT purchases.
  • Remote Troubleshooting of vital network systems (servers, routers, e-mail, virus detection, disk space, backup applications and more).
  • Network Monitoring of critical systems, including e-mail and Web, Internet connectivity, firewall and other applications.
  • Infrastructure Optimization
  • Data Switches
  • Exchange Hosting
  • Dedicated Servers
  • Email archiving, privacy, SPAM protection and backup

Request IT support by remote here or call us at (866) 203-6059.

You can also request online IT support here.